Shipping Policy

At Oraina, we strive to ensure a seamless and efficient shipping process to deliver your purchased items promptly and reliably. Please review the following shipping policy for important information regarding shipping methods, costs, and delivery times.

1. Shipping Methods and Carriers

We utilize reputable carriers and shipping methods to deliver orders to our customers. Shipping options may include standard shipping, express shipping, and expedited shipping, depending on your location and the items purchased.

2. Shipping Locations

Oraina currently offers shipping services to [List the countries or regions where you ship]. If your location is not listed, please contact our customer support team for potential shipping arrangements.

3. Processing Time

Orders are typically processed within [Specify processing time, e.g., 1-3 business days] after payment confirmation and verification of order details. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated based on various factors, including the shipping method selected, destination, weight, and dimensions of the package. The shipping charges will be displayed during the checkout process before finalizing your purchase.

5. Delivery Times

Estimated delivery times vary depending on the shipping method and your location. Standard shipping usually takes [Specify estimated time, e.g., 5-10 business days], while express or expedited shipping options offer faster delivery within [Specify estimated time, e.g., 1-3 business days]. Please note that unforeseen circumstances or customs procedures may affect delivery times.

6. Order Tracking

Upon shipment, customers will receive a confirmation email containing tracking information to monitor the status and location of their orders. Tracking details can also be accessed through the "Order History" section on our website.

7. International Shipping and Customs

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs regulations. Oraina is not liable for any delays or additional charges incurred during the customs clearance process.

8. Shipping Restrictions

Certain items may be subject to shipping restrictions due to legal or logistical reasons. Please refer to the product description or contact our customer support team for more information about any shipping restrictions that may apply to specific items.

9. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information. Oraina is not liable for undeliverable packages or delays caused by incorrect or incomplete shipping addresses provided by the customer.

Contact Us

If you have any further questions or require assistance regarding our shipping policy, please reach out to our customer support team at oraina.india@outlook.com